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Frequently Asked Questions

Is Certified Pharmacist a pharmacy?

No, we are not a pharmacy but an intermediary. We facilitate secure connections between our customers and our internal physicians who prescribe your required medications and that gets full-filled by the FDA approved pharmacy manufacturing companies, and that's  the reason why we are able to successfully offer you cheap erectile dysfunction drugs.

Is it safe to have medications bought from Certified Pharmacist?

We are associated with top pharmaceutical companies in the world and their wholesalers, where they offer both branded medications and also generic medications. Also, we strictly adhere to Data Protection Act, so that your information is highly safe and secure. In terms of quality of the medications you don't have to worry since the drugs are being sourced by the top pharmaceutical giants, who are licensed.

How do you ship my order?

We ship through Registered Airmail, USPS, UPS, FedEx. Majority of the order are shipped FREE of cost.

What next if I don't get my order?

99.9% all the orders placed will be delivered on time. In the worst case scenario, if you don't get your order then we will reship the complete order absolutely free of charge or shall offer you a full refund based on your interest.

Is it possible to return the drugs and get my refund?

Yes you can! But we have never experienced any refund till date, reason being - we offer the best quality erectile dysfunction drugs which are manufactured by leading pharmaceutical companies across Asia. 

However;

You can get 100% refund just incase :

1. If the product is not delivered within promised time frame ( 21 business days )
2. Or, if you have received a wrong package by mistake
3. Or, if your are not happy with the medications you had tried. 

Points to remember:

1. We would not be able to REFUND if you had given a wrong shipping address. But we can RESHIP the order again to the correct shipping address.
2. Ensure that you let us know regarding the delivery delay, so that we can co-ordinate with the shipping company and track your order status and keep you updated.
3. During the claim of refund, please call our customer support / email us at : support@certifiedpharmacist.com along with your Order Number and your registered phone number.

It would take a maximum of 2 business weeks for the refund money to reflect in your account. But, normally it would be credited within 5 business days.

Note : If you raise any "chargeback" without our consent or refund request. Your details will be updated on fraudulent customers list within our Online Pharmacy community and therefore you will be completely banned from purchasing any drugs through online. And also, we have a better chance to justify your chargeback, coz, we have captured your IP address and also have proof of delivery. 

How do I know if my order has shipped?

Once your order is through and processed, you will receive your Login ID and Password in your email. You can use those credentials to login to your Account  / Order Status and track your order



Will i get discrete package?

Yes the package will be 100% discrete and only the your address along with the return address will be visible in the front of the package.

How does the online consultation work?

Certified Pharmacist follows a detailed procedure before granting a prescription. The online diagnostic assessment used by physicians to diagnose patients is far more thorough than any list of questions a doctor asks a patient during a routine visit.

All prescriptions are dispensed only by physicians who are fully licensed by the appropriate authorities in their state of residence. These doctors go beyond regulatory requirements, by examining each patient file for a broad range of related medical issues, such as anxiety and depression.

What happens after I place an order?

Once your order is received, it will be forwarded to our associated licensed physician through our internal CRM. The doctor will go through your information and may approve or cancel your order. For either way you will be communicated through email.

Are you looking for different ED pills?

If you are looking for different ED pills other than the pills which are displayed for sale. Then please click " THE DRUG WORLD " which is our associate company, where they have all the ED pills which you may require. But please note, that the pricing of " THE DRUG WORLD " might be slightly higher than Certified Pharmacist, coz, we don't have any control over their business.

What happens after the order is approved by the physician?

Once when the physician approves your order, he / she will write the prescription you require and our internal CRM will send the prescription to the pharmacy. From the pharmacy 
 
When your order is approved, the physician will then write your prescription and our ordering system will ensure that it is sent to the pharmacy where it will be filled and shipped.
 

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